Shipping policy

Last updated: October 9, 2026

At Veyro Eyewear, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Website: https://veyroeyewear.shop
Email: alvinbrown1957@yahoo.com
Phone: 551-284-6201
Business location: Virginia, United States, ZIP code 24017

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Business days exclude weekends and applicable public holidays.

During busy periods, promotional events, or unexpected operational delays, order processing may take longer. We will communicate important updates when appropriate.

2. Shipping and Delivery Estimates

Estimated delivery times begin after an order has been processed and shipped.

  • United States: Estimated delivery within 5–10 business days after shipment.

  • International orders, if available: Estimated delivery within 10–20 business days after shipment.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary based on your location, shipping carrier, supplier fulfillment times, customs procedures, and other circumstances.

Please confirm these estimates with your supplier and shipping provider before publishing this policy.

3. Shipping Costs

Available shipping methods and shipping charges will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, selected shipping method, and any applicable promotions.

If free shipping is offered on eligible products or orders, the applicable conditions will be displayed on our website or at checkout.

4. Order Tracking

When tracking information is available, we will provide it through an order notification or shipping confirmation email.

Please allow time for the carrier to register the tracking number and update its tracking system after dispatch.

If your tracking information has not updated for several days, contact us at alvinbrown1957@yahoo.com with your order number so we can assist you.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If you notice an error in your shipping address, contact us as soon as possible. We will try to correct it before your order is processed or shipped, but changes cannot be guaranteed after dispatch.

Additional shipping charges or delivery complications may arise from incorrect or incomplete address information.

6. Delayed or Missing Orders

Although we work to ensure timely delivery, delays may occur due to shipping carrier disruptions, severe weather, customs inspections, supplier delays, or other circumstances outside our reasonable control.

If your order has not arrived within the estimated delivery window, please contact us with your order number and tracking details, if available.

We will review the available tracking information and help you determine the appropriate next steps.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, contact us at alvinbrown1957@yahoo.com.

Please provide your order number and, where applicable, photographs of the damaged package or product.

We will investigate the issue and work toward an appropriate resolution in accordance with our store policies and applicable law.

8. Customs Duties and Import Taxes

For international shipments, customs duties, import taxes, or other fees may apply depending on the destination country's regulations.

Unless otherwise stated at checkout, these charges are the customer's responsibility where permitted by applicable law.

International deliveries may take longer due to customs processing.

9. Split Shipments

Depending on product availability and fulfillment arrangements, items in one order may be shipped separately.

If your order arrives in multiple packages, the packages may have different tracking numbers and delivery dates.

You will receive available tracking information for each shipment.

10. Delivery Address and Delivery Confirmation

Please ensure that someone can receive the package at the provided delivery address when required by the carrier.

Once an order is marked as delivered, please check the delivery location, mailbox, household members, building reception, or other designated safe locations before reporting it missing.

If you still cannot locate your package, contact us so we can review the situation.

Nothing in this policy limits rights or remedies available to customers under applicable law.

11. Contact Us

If you have questions about shipping, delivery, or an existing order, please contact:

Veyro Eyewear

Email: alvinbrown1957@yahoo.com

Phone: 551-284-6201

Website: https://veyroeyewear.shop

Business location: Virginia, United States, ZIP code 24017

Please include your order number in shipping inquiries to help us assist you efficiently.

Thank you for shopping with Veyro Eyewear.

Veyro Eyewear — See Better. Look Sharper.